The CMMS Software provided by Salis ERP helps manage maintenance shops, service centers, warranty operations, and after-sales services through seamless integration with inventory, sales, purchasing, accounting, HR, and CRM modules.
The system enables the creation and tracking of maintenance work orders, efficient handling of warranty claims, and enhancement of customer services—leading to higher customer satisfaction and loyalty. It also supports sales and returns management and generates electronic invoices compliant with ZATCA regulations.
This CMMS maintenance management software ensures full control over spare parts and product inventory, supports accurate stock counts, and provides a robust accounting system for financial transactions. Automated alerts help track status updates, while comprehensive customer and employee tracking and detailed performance reports provide full visibility into service center operations.
The Importance of CMMS Software for Maintenance Centers
Salis CMMS Software enables efficient management of maintenance centers, warranty services, and after-sales operations through fully integrated modules. It improves business efficiency, boosts employee productivity, ensures data accuracy, and supports performance analysis—helping businesses achieve higher customer satisfaction, loyalty, and increased sales and profits.
Enjoy a Complete & Efficient Maintenance Cycle
This maintenance management software allows you to manage equipment and asset maintenance with precision through a complete cycle that starts with asset tracking and includes preventive and planned maintenance scheduling, organization, and execution.
The CMMS system also helps manage emergency breakdowns by logging failures, calculating costs, and generating detailed maintenance reports. This improves maintenance processes, reduces total costs, and extends the lifespan of equipment.
Manage Spare Parts Inventory with Accuracy
The CMMS Software helps you manage and track spare parts inventory in real time, ensuring availability when needed for maintenance operations. This reduces equipment downtime that negatively impacts productivity, sales, profitability, and customer satisfaction.
Process Warranty Claims Quickly & Accurately
The CMMS maintenance management system plays a key role in improving customer satisfaction by efficiently tracking and processing warranty claims for maintenance and after-sales services.
The system sends automated notifications to customers about warranty expiration dates via SMS, email, or WhatsApp, and provides comprehensive reports covering warranty management and equipment performance.
Enhance After-Sales Services for Your Customers
Deliver outstanding after-sales services using Salis CMMS Software, which allows you to easily manage operations, accurately record complaints and notes, and resolve issues efficiently.
The system helps track recurring customer issues and solutions, improving after-sales performance. It also supports contract management, billing, pricing, replacements, and returns, while providing accurate reports and analytics on customer satisfaction.
Control Inventory Effectively
This maintenance management software enables full control over product and spare parts inventory, ensuring optimal stock levels without overstocking or shortages. It tracks quantities, sales, and purchases and sends alerts when stock is running low.
The system also tracks product expiration dates to prevent damage and offers multiple inventory counting methods to maintain accuracy.
Create Maintenance Work Orders in Simple Steps
The CMMS Software allows you to create individual maintenance work orders for each customer, including personal details such as name, address, phone number, and email, along with product details, warranty status, issue description, and scheduled maintenance dates.
You can track all work orders, monitor their status changes, and send automated notifications to customers. Orders can be edited, duplicated, printed, or exported with ease.
Accurately Calculate Maintenance Costs
This CMMS maintenance management software helps calculate total maintenance costs, including spare parts used. Costs can be recorded as purchase orders or expenses within work orders to determine total amounts due and calculate net profit for each maintenance job, with accurate comparison against issued invoices.
Enhance Services & Issue E-Invoices with Ease
Complete more tasks in less time thanks to the automation features offered by the CMMS Software for managing maintenance, warranty, and after-sales operations.
The system improves customer services, supports payment and installment collection, and issues ZATCA-compliant electronic invoices that include machine details, faults, repair costs, discounts, and taxes. Invoices can be printed or sent via email, SMS, or WhatsApp.
Track Your Customers with CMMS Software
The maintenance management system allows you to create a dedicated profile for each customer, including personal details, transaction history, equipment details, maintenance schedules, and past service records.
It also tracks spare parts usage, costs, payments, installments, outstanding balances, and sends automated alerts for maintenance appointments, warranty expiration, and status updates.
This CMMS Software helps anticipate customer needs, improve satisfaction, build loyalty, and facilitate targeted marketing campaigns. Customers can also be given user accounts with defined permissions to track their maintenance orders and schedules.
Boost Performance with an Automated Alert System
The automated alert system within the CMMS maintenance management software enhances maintenance, warranty, and after-sales operations by sending notifications via SMS, email, or WhatsApp for maintenance reminders, status updates, device collection, and warranty expiration.
It also tracks spare parts inventory levels, alerts purchasing teams when stock is low, assigns tasks to technicians, and monitors employee performance.
Manage Your Accounts with Accuracy & Ease
The CMMS Software enables automated recording of all financial transactions, including receipts and payments, through daily journal entries with a detailed chart of accounts.
It supports expense and revenue management, balances, cash, banks, cost centers, trial balances, account statements, and provides comprehensive financial and accounting reports on business performance and profitability.
Monitor Employees with Maintenance Management Software
Create a detailed profile for each employee, including personal information, job role, salary, attendance, bonuses, penalties, and advances.
The system allows you to assign user accounts with customized permissions, allocate tasks, track performance, and evaluate productivity—helping improve efficiency and profitability.
Protect Your Assets with CMMS Software
The maintenance management system helps safeguard your assets—including equipment, machinery, furniture, and vehicles—by registering and tracking them, scheduling maintenance at the right time, and calculating depreciation using multiple methods.
It also supports asset revaluation, replacement, and disposal, ensuring accurate asset management and long-term value optimization.
